Olegario Lopez Craig

 USPS:   8239 W. 90th Place, Westminster, CO 80021  413-204-9440 cell
 SMTP:   olc@cs.umass.edu                           303-432-2575 land

SUMMARY: 9 years of professional IT experience, specializing in UNIX
    systems administration, TCP/IP network administration,
    troubleshooting, and security.  Exceptional problem-solving,
    analysis, scripting, and communication skills.  Extensive Linux
    server experience.  Integrates new information quickly. 
    
OBJECTIVE: Advanced systems administration position for an
    organization in the Denver/Boulder area that requires and
    rewards critical thinking and creative problem-solving in an
    environment conducive to intellectual challenges.

SKILLS
  - Extensive experience with Linux and UNIX servers in a wildly
    heterogenous network environment

  - Custom configuration, automation, administration, tuning,
    hardening, and troubleshooting of Sendmail, Apache, DNS/BIND,
    SSH, FTP, SSL, DHCP, LDAP, NIS, Samba, NFS, RPM, MIMEDefang,
    SpamAssassin, netfilter/iptables, USEnet, VPN, NAT/DNAT/SNAT,
    IMAP/POP, IDS, RAID (SW & HW) and HA/HP Linux clustering

  - Operating systems: Linux, Solaris, IRIX, OSF1/True64, AIX, MacOS
    X, OpenBSD, Win3x/9x/NT/2k/XP, VMS/DCE, IOS, Ultrix, CP/M, *bsd 

  - Hardware: x86, Sparc/UltraSparc, SGI Challenge/Indigo/Onyx, DEC
    Alpha, DEC VAX, RISC 6000, PowerPC, Cisco 7000 & 7500,
    StorageWorks, SnapServer, APC UPSen, SCSI & IDE RAID
 
  - Networking: Cisco IOS with simple routing and packet filtering,
    10/100/gigE 3Com SuperStack tuning and troubleshooting, intimate
    familiarity with Linux bridging and firewalling code and kernels,
    802.11a/b/g WiFi & WEP, CIDR

  - Scripting in Perl, (ba)sh, csh, ksh, Expect, Tcl/Tk, awk, sed,
    python; others as needed

  - Programming in C, Perl, Pascal, ADA, Lisp, Java; others as needed

  - Software and Toolsets: gcc, Make, gdb, Emacs, vi, m4, iptables,
    ipchains, fwbuilder, tcpdump, Ethereal, netcat, OpenSSH, Sendmail, 
    MIMEDefang, SpamAssassin, ClamAV, Apache, Tomcat, OpenSSL, PHP,
    RT, bugzilla, GForge, ISC BIND, OpenSSI, OpenLDAP, Snort, stunnel,
    PostgreSQL, MySQL, Berkeley DB, Kickstart, apt, synaptic, mozilla,
    OpenOffice/StarOffice, Fedora, Red Hat, Debian, Logical Volume
    Manager (LVM), X11, OpenSSH, Cygwin, Radius, NetReg, CVS, Subversion

  - Flawless written English; excellent verbal and presentation skills

  - Equally at home working with engineers, lawyers, or customers

  - Creative problem-solver; fast, independent self-educator


EXPERIENCE
Department of Computer Science, University of Massachusetts, Amherst, MA
CS Computing Facility: "Software Specialist II" (2000 -- present)
  - Researched, proposed, developed, installed, secured and
    maintained system software, utilities, applications and enhancements
    to support the complex academic, research and administrative
    computing needs of Computer Science faculty, staff and graduate
    students.  

  - Third-tier UNIX technical support; "Linux guru"; lead email, web,
    database, and news admin.  

  - Developed forward-looking Linux strategy and specific
    server/environment cutover plans in response to changing industry
    landscape.  

  - Responsible for secure incident response and forensics; developed
    and implemented proactive security practices and strategies.
    Planned and supervised Network IDS deployment and customization.
    Proposed, developed and refined custom NAT/firewalls to protect
    research groups from impinging on each others' activities while
    still allowing complex interaction with shared core servers.

  - Prepared and led training, education and outreach programs for
    department faculty and staff.

  - Trained, mentored, and supervised new CSCF staff.  

  - Built and tuned scalable mail, web, storage, and backup servers to
    serve mission-critical departmental needs using COTS components.

  - Developed and maintained highly-available SMTP gateway server that
    handles an average of 30,000 emails/day while blocking over 10,000
    viruses and 8,000 SPAM instances with false-positive rates less
    than .001%; the prototype system gracefully handled the notorious
    Nimda/CodeRed worm pandemic, which took down nearly all other
    University servers.  

  - Performance tuning of IP services and protocols on 9 class-C IPv4
    slices comprising 5 CIDR subnets.


Department of Computer Science, University of Massachusetts, Amherst, MA
CS Computing Facility: "Software Specialist" (1997 -- 2000)

  - Installed, secured and maintained system software, utilities and
    applications for faculty, staff and graduate students.  

  - Lead email, web, and news admin; second-tier UNIX technical support;
    "Linux guru"; campus-wide SGI service contact.  

  - Overhauled site-wide email strategy and implementations to deal with
    SPAM, virus, and open-relay risks for over 400 multiuser
    SMTP-serving machines; developed and implemented SSL-secured
    IMAP/POP infrastructure to allow authenticated mail relay from
    offsite clients.  Centralized disparate SMTP policy
    implementation, unifying sendmail "cf" creation across 7 different
    UNIX platforms.

  - Created automatic system-image-restoration setup for workstations in
    undergrad lab with custom Kickstart and DHCP instances.  

  - Spearheaded top-down group website redesign, focusing on customer
    service and useability.  

  - Planned and oversaw service transitions from obsolescent
    hardware/software to inexpensive x86 Linux solutions.  

  - Helped coordinate and implement transition from 4 IPv4 Class-C
    subnets to 9 class-C slices with CIDR.  

  - Helped relocate 400-person department to new building, assisting
    with service cutovers, facilities planning, and capacity buildout.


Department of Computer Science, University of Massachusetts, Amherst, MA
CS Computing Facility: "Associate Software Specialist" (1995 -- 1997)
  - Front-line technical support; problem triage and resolution.
    Maintained and debugged application software and utilities for
    faculty, staff and graduate students.  

  - Webserver and USEnet installation and administration.  

  - Wrote Acceptable Use and Code of Conduct policies for undergraduate
    labs and sensitive-area staff.

  - Wrote and refined various in-house scripts and procedures to automate
    sysadmin tasks.  

  - Developed and scripted backup/recovery procedures for newly-popular
    Linux workstations.  

  - Helped document internal policies and procedures.


INTERESTS, ACHIEVEMENTS, OTHER WORK EXPERIENCE AND SKILLS
  - Constitutional and telecommunications law; expert witness
    (defense) in Universal vs. Reimerdes, 111 F.Supp.2d 294 SDNY2000 
    (DMCA first-impression case, aka "NY DeCSS trial" aka "MPAA v 2600")

  - Sandan (3rd "black belt") Kodokan Goju Ryu karate

  - High-rigger, stagehand; IATSE 232

  - NAUI divemaster candidate

  - Conversational Spanish

  - Assistant manager, Jonathan Reid LTD, Hadley, MA 01035 (1992-1995)

  - Lab manager, University Computing Services, UMass (1989-1991)

  - Instructor: Self-Defense, Karate I/II, Gen. PE Dept., UMass (1990-1995)

  - Teaching assistant: Sport SCUBA, Project DEEP/UMass (1994-2002)

EDUCATION
    University of Massachusetts - B.A. Communication
    Concentration in Computer and Information Science